Policies

Thanks so much for stopping by the SweetTalk website. SweetTalk wants you to be happy with your order and will make every effort to ensure that you are a satisfied customer. In the event you have questions or concerns, please see our policies below. If you have any questions about our products or policies, please feel free to contact SweetTalk. We will be happy to answer your questions.

SweetTalk reserves the right to refuse to print any word(s) deemed inappropriate.

Sale Items:

All sales final.

Ribbon:

Please choose Ribbon carefully, all Ribbon sales final.

Return Policy:

SweetTalk products must be returned within 30 days from date of order. The products must be in their original packaging and unused.

Refund Policy:

No credit card or cash refunds will be issued. All returns are for store credit only. Store credit must be used within six months of date of issue. If credit is not used within the six month period, it will be forfeited. Under no circumstances will shipping costs and costs associated with shipping be issued as part of the credit.

Cancellation Policy:

If you would like to cancel your order it must be done within twenty-four hours of the time and date of the order.

Shipping Policy:

SweetTalk ships to addresses in the United States only.

Damaged Product Policy:

SweetTalk makes every effort to pack your order so as to reduce the possibility of damage during shipping. However, if your product arrives damaged you must notify SweetTalk within three days of receipt. We will replace your product and pay shipping cost.

Insurance is optional.

If insurance is not purchased, SweetTalk will not be responsible for item once it is shipped.

Wholesales Customers:

All sales final.